EMERGENCIES
Water Leaks and other Water Related Emergencies, please contact Water Operations:
If you see water gushing from a rupture in the street, from a water meter box, from a fire hydrant, or from a water service line (between a water meter and the street), this is a water emergency.
- Monday-Thursday 7:00 AM to 5:00 PM at (928) 554-0850
- After 5:00 PM, Weekends, or Holidays call our afterhours line at (928)554-8304
Wastewater Leaks and other Wastewater Related Emergencies, please contact Wastewater Operations:
If you see Water flowing from a sewer manhole, this is a wastewater emergency.
- Monday-Thursday 7:00 AM to 5:00 at (928) 554-0850
- After 5:00 PM, Weekends, or Holidays call our afterhours line at (928) 301-7486
VIOLATIONS
Stormwater Violations, please contact Stormwater Operations:
If you see overgrown vegetation, accumulation of trash, or clogged catch basins which reduce the effectiveness of stormwater systems; improper management of runoff from new or major developments; or discharge of pollutants into stormwater systems (Unauthorized release of chemicals, sediment, or debris into storm drains is a direct violation of federal and state regulations), these constitute Stormwater Violations.
To report Stormwater violations, call (928) 554-0824 or complete the Storm Water Complaint Form and return by e-mail to utilities@campverde.az.gov.
For clogged storm drains or culverts, where water is overtopping the roadway, please contact Street Maintenance Reporting at (928) 239-0360.
How do I know if I have a water leak?
Leaky pipes and drips waste thousands of gallons of water and increase water bills. Dripping faucets and toilets are easy to spot, but underground leaks are invisible and can damage your home. Use the Finding My Water Meter Guide and Water Leak Guide to locate leaks.
Water emergencies can result from leaky or frozen pipes, appliances, or irrigation issues. Property owners are responsible for repairs and maintenance, possibly needing a plumber. Responsibility starts after the meter. The Water Division maintains all Town-owned water assets and infrastructure.